After only two brief rides and one gentle hand-wash, the fabric developed pilling and a small slit. I contacted custover service and Sarah followed up with Schokemöhle. The brand stated that their fabric testing scored highly and therefore they do not consider this a defect. My experience doesn't match the reported durability: the wear appeared almost immediately. Customer service was responsive, but the product quality did not meet expectations. A disappointment, especially since I generally enjoy Schockemöhler brand.
Après deux courtes utilisations et un lavage dêlicat, le tissu a bouloché et s'est déchiré. Schockemöhle affirme que leurs tests sont excellents, mais mon expérience ne correspond pas: l'usure est apparue immédiatement. Service client réactif, mais qualité décevante pour une marque que j'apprécie habituellement.
